Aquatic Centre Customer Portal

Aquatic Centre Customer Portal

If you have not already logged into the Parent Portal, we invite you do so by using the following access code –

Customers will be then prompted to sign up, using an existing email address.

The UDIO Parent Portal is extremely user friendly and currently allows parents to:

  • Enrol online
  • Add children to an account
  • View attendance and advise non-attendance
  • Book make-up lessons
  • Add or change lesson days & times
  • View invoices
  • View child’s achievements

We are still developing our online payment function and we are working hard to make this available on the Portal in the very near future. 

However, we encourage customers to consider paying fees via periodical direct debit, to assist in making payments much easier.  Refer to the 'Enrolments' page for more information.

In our next phase of UDIO roll out features, we will be introducing personalised membership cards for secure swipe-card entry. This will assist with marking of attendance and allow more time for our Deck Supervisors to process assessments, work with your child/ren and our Learn to Swim staff, as well as to assist our customers with any questions you may have.  We hope to be able to implement this process in late April or early May.