Aquatic Centre Customer Portal

Aquatic Centre Customer Portal

If you have not already logged into the Parent Portal, we invite you do so by using the following access code –

Customers will be then prompted to sign up, using an existing email address.

The UDIO Parent Portal is extremely user friendly and currently allows parents to:

  • Enrol online
  • Add children to an account
  • View attendance and advise non-attendance
  • Book make-up lessons
  • Add or change lesson days & times
  • View invoices
  • View child’s achievements
  • Submit direct debit authority

We encourage customers to consider paying fees via periodical direct debit, to assist in making payments much easier.  Refer to the 'Enrolments' page for more information.

Payment of Fees

Customers have the ability to pay fees via periodical Direct Debit payments (MasterCard, Visa or Amex) by completing and return emailing our Direct Debit Authority Form, which can be accessed via this link.  Hard copies of this form are also available at Reception.  

Please note, you can still make payments by cash, cheque, Credit Card (MasterCard or Visa) or EFTPOS at Reception, or by Credit Card or EFTPOS via telephone, during Reception opening hours.